Customer Care Officer in Lagos, Nigeria

at Limelight Academy

Industry
Education
Specialization
Customer Service
Minimum Qualification
OND
Required Experience
Entry Level
Employment Type
Full Time
Gender
Female

Job Description

 

Serves customers by providing product and service information; resolving product and service problems.

Responsibilities

Customer Service Representative Job Duties:

  • Attracts potential customers by answering product and service questions; suggesting information about other products and services.
  • Opens customer accounts by recording account information.
  • Maintains customer records by updating account information.
  • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

Requirements

Interested candidates must have a minimum of OND in any related field. Selected candidates will be trained.

Note: LAGOS RESIDENTS ONLY

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