CUSTOMER CARE OFFICERS in Lagos, Nigeria

at Neo Career Nigeria

Industry
Consulting
Specialization
Customer Service
Minimum Qualification
HND
Required Experience
3 - 5 years
Employment Type
Full Time
Gender
Male or Female

Job Description

 

 

·         Refer customers request beyond his/her limit to appropriate authority

·         Process customer care services and product request

·  Make and receive calls on behalf of the organization

·  In charge of the companies social media (Face book, twitter account etc.

)·  Attend to customers inquiries/queries on company’s product promptly and efficiently

·  Attracts potential customers by answering product and service questions

·  Acts as the first point of contact on behalf of the organization

·  Resolves product or service problems by clarifying the customer's complaint

·  Perform Any other job assigned by management

 

Skills Required

·         Good customer service skills

·         Good relations skills

·         Good interpersonal skills

·         Good problem solving skills

·         Good documentation and record keeping

·         Good reading and listening skills

·         Good dress sense

Educational Qualification

·         HND Graduate only (Minimum Lower Credit)

·         Experience in customer care officer the consulting firm will be an added advantage

How to apply interested and suitably qualified applicants should submit their application to the email address. Note: the subject of the email should be “CUSTOMER CARE OFFICERS

Requirements

How to apply interested and suitably qualified applicants should submit their application to the neocareershr@gmail.com

Note: the subject of the email should be “CUSTOMER CARE OFFICERS

  Apply Now

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