CUSTOMER CARE REPRESENTATIVE in Lagos, Nigeria

at Breaden Services

Industry
Consulting
Specialization
Customer Service
Minimum Qualification
HND
Required Experience
1 - 3 years
Employment Type
Full Time
Gender
Male or Female

Job Description

 

           

Responsibilities

*Responds to incoming customer calls concerning new and existing customer accounts within a call center environment.
* Maintains company standards during recorded calls in order to ensure high quality service.
*Receives incoming calls and makes outbound calls when necessary.
*Receives and remedies customer complaints and grievances.
*Records all calls in detail.
*Receives request for new account service and account cancellation.
*Services existing accounts.
*Perform other duties as needed.

Requirements

*Minimum of HND.
*Quick Thinking Skill.
*Research and Troubleshooting skill.
*Interpersonal Skills
*Computer Skills.

*Resident of Lagos State.

 

Qualified candidates should forward their CV to: 

breadenservices@gmail.com

   
  Apply Now

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