Customer Care Representative in Lagos, Nigeria

at Expertise Consult

Industry
Client Services
Specialization
Customer Service
Minimum Qualification
Bachelor's Degree
Required Experience
1 - 3 years
Employment Type
Full Time
Gender
Male or Female

Job Description

RESPONSIBILITIES
Resolve customer complaints via phone, email, mail, or social media.
Use telephones to reach out to customers and verify account information.
Greet customers warmly and ascertain problem or reason for calling.
Cancel or upgrade accounts.
Assist with placement of orders, refunds, or exchanges.
Advise on company information.
Take payment information and other pertinent information such as addresses and phone numbers.
Place or cancel orders.
QUALIFICATION: Interested applicants should have a minimum of OND/NCE in any field. Other qualifications will be an added advantage.
MODE OF APPLICATION: Interested Applicants should forward their CV through the H.R to proactiveconceptservices@gmail.com or send his/her details to 08128353277

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