Customer Care-Voice Associate in National Capital Reg, Philippines

at Dell

ICT / Telecommunications
Customer Service
Minimum Qualification
Bachelor's Degree
Required Experience
1 - 3 years
Employment Type
Full Time
Male or Female
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Job Description

  • Established working knowledge and application of a specialized technical skill.
  • Understands how work impacts results for their area.
  • Demonstrates knowledge of internal operations and develops relationships to facilitate workflow.
  • Applies specialized knowledge to coordinate day-to-day work.
  • Knowledge of related regulations and standards.
  • Strong understanding of current processes and procedures and may identify opportunities for improvement.
  • Completes a wide range of tasks and assignments.
  • Projects and assignments are typically non-routine and variable in nature.
  • Resolves more complex situations by applying demonstrated knowledge and skills generally acquired through job experience.


  • Candidates must have good English communication skills
  • Candidates must have at least 2 years experience handling an Inbound Healthcare campaign
  • Must be willing to work at night shift
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