Customer Care-Voice Sr. Rep in National Capital Reg, Philippines

at Dell

ICT / Telecommunications
Customer Service
Minimum Qualification
Required Experience
Entry Level
Employment Type
Full Time
Male or Female
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Job Description

Customer Service Sr. Representatives’ main task is to accept phone calls through phone and assist medical providers with inquiries about their medical billing, patient’s health insurance and information, and health issues. They have a serious responsibility to make every contact informative, productive, positive, and unforgettable to our customers. 


Call Center customer service experience is preferred but not required

Healthcare background is preferred but not required

Must have excellent English communications skills

Must be customer service focused, articulate, and posses good phone etiquette

Must be a strong and patient listener

Bachelor degree holders with no call center experience are welcome to apply

Undergraduates/Diploma/Associate degree holders must have 1 year relevant work experience

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