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Customer service representative interacts with a company's customers to provide them with information to address inquiries regarding products and services. In addition the deal with and help resolve any customer complaints.
Open customer accounts by recording account information.
Maintaining customers records by updating information.
Resolves products or services problems by clarifying the customer's complaints determining the cause of the problem, selecting and explaining the best solution to solve problem,expending,correction or adjustment following up to ensure resolution. This is