CUSTOMER CARE in Lagos, Nigeria

at Obil Resources

Customer Service
Minimum Qualification
Professional Qualification
Required Experience
1 - 3 years
Employment Type
Full Time
Male or Female
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Job Description

  • deal directly with customers either by telephone, electronically or face to face
  • respond promptly to customer inquiries
  • handle and resolve customer complaints
  • obtain and evaluate all relevant information to handle product and service inquiries
  • provide pricing and delivery information
  • perform customer verifications
  • set up new customer accounts
  • process orders, forms, applications and requests
  • organize workflow to meet customer timeframes
  • direct requests and unresolved issues to the designated resource
  • manage customers' accounts


  • keep records of customer interactions and transactions
  • record details of inquiries, comments and complaints
  • record details of actions taken
  • prepare and distribute customer activity reports
  • maintain customer databases
  • manage administration
  • communicate and coordinate with internal departments
  • follow up on customer interactions
  • provide feedback on the efficiency of the customer service process


MODE OF QUALIFICATION;Interested applicant should forward their resume to the HR OR contact via text 09073700634.

REQUIREMENT;Applicant must have a minimum of SSCE,OND,HND and any other qualification is an added advantages.

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