Is reponsible for executing and fulfilling the customer contract.¤ ¤ May be responsible for execution of overall services in the CT across all Business Lines. End to end Project Business management and P&L responsibility, ensures strong customer intimacy.
Main Responsibility Area
Primary customer interface for contract execution.
Provides direct line management for the SBMs (when the SBMs are assigned to the COM for more than 12 months)
Serves as one-stop-shop for the CT head / AM for services with focus on operational performance