Customer Project Manager in Lagos, Nigeria

at Ericsson

Project Management
Minimum Qualification
Bachelor's Degree
Required Experience
7 - 10 years
Employment Type
Full Time
Male or Female

Job Description

The Customer Project Manager is to manage assigned customer projects to secure that project goals are met, customer’s expectations are fulfilled and that the customer relation is handled in the best possible way within the scope of the contract.


Responsibilities and Tasks:

  • Establish project plan baseline: define project scope, secure the necessary resources and plans and monitor all activities
  • Drive project execution: track project activities , monitor and handle changes, conflicts and escalations
  • Handle customer and stakeholder engagement: manage customer relationship building confidence and trust , ensure project progress arranging meetings and customer events
  • Manage project finance: ensure financial system monitoring
  • Develop the business: participate to contract preparation and to pre-sales meeting
  • Develop the CPM discipline: simplify processes, methods and tools with innovative ideas

Core Competences

  • Leadership skills
  • Consultative skills
  • Financial understanding
  • Business understanding
  • Sales and business development skills
  • Customer insight
  • Negotiation and argumentation skills
  • Project management skills
  • Problem solving
  • Presentation and communication skills


Minimum Qualification and Experience Requirements

  • 8+ years of experience as a Project Manager
  • PMI Certification or PRINCE 2 certification

    Preferred Qualification and Experience Requirements
    • Project Sales Process
    • Contract management
    • 3rd pp suppliers management experience
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