Customer Relations Officer in Lagos, Nigeria

at Jimac Infostech Nig. Ltd.

Consumer Services
Consumer Services
Minimum Qualification
Required Experience
1 - 3 years
Employment Type
Full Time
Male or Female

Job Description

 A Real Estate Services company seeks qualified candidates to fill this role


  • Process, administer and input information for all aspects of the payroll cycles.
  • Collate and load absence data to ensure that statutory payments are made and recorded.
  • Action and input all legislative documents for payroll, where relevant (or ensure that the court orders, tax credits, student loans.
  • Ensure all payroll filing is up to date, and documents scanned where appropriate.
  • Administering changes to employee pension and benefit contributions in line with statutory requirements.
  • To work with a team of colleagues to ensure the accurate administration and processing of company payrolls, and offer a payroll customer service to all employees of the business.
  • Ensure close working relationships with all HR Department, specifically those involved in payroll HR Admin and Customer Services.
  • To provide a customer focused service which supports the long term vision of the HR Department.


Qualifications and Requirements

  • Minimum of HND in a related discipline
  • 1-3 years experience
  • Previous experience and knowledge of processing payroll related information and inputting to payroll systems
  • Knowledge of up to date statutory and legislative regulations  in relation to payroll such as Tax and NI, Maternity pay, Auto enrolment etc.
  • Excellent time management and able to work to tight deadlines in a pressurized environment
  • Must have a strong level of computer literacy including use of Excel spreadsheets, preparation of letters using Work, MS Office Applications, data input to payroll systems, use of reporting tools and Email usage
  • A very positive and pro-active approach to customer service
  • Must be a team player and have a supportive attitude to colleagues.
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