Customer Service And Marketing Executive in Lagos, Nigeria

at Don Quester Consulting

Industry
Design
Specialization
Marketing / Advertising / Branding
Minimum Qualification
HND
Required Experience
1 - 3 years
Employment Type
Full Time
Gender
Male or Female
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Job Description

Our client, an interior decor organization located in Ikoyi Lagos seeks the services of a customer service/Marketing executive with at least one year experience related to customer management. Candidate must possess a degree in business administration or any related discipline.

 

ROLE

·       Responsible for the marketing activities of the company.

·       Maintain of all sales records and also develop and maintain hard and soft copy customer database.

·       Create and maintain a customer feedback system to monitor all complaints and ensure resolution.  Manage and grow the customer database and service offerings.

·       Reconcile daily sales account with Accounts Executive.

·       Merchandise products in the show room and relate with marketing team on sales leads/customer requests.

·       Manage relationships with new and existing customers at shop locations.  Research new business opportunities and identify new project opportunities

·       Make presentations to prospective customers and negotiate contracts. Follow up and maintain a sales pipeline to ensure all opportunities are followed through to conclusion

·       Follow up on new business relationships; generate and negotiate new income. Follow up on client proposals, contracts and any further documentation, according to the Unit procedures

·       Monitor and report activities providing relevant marketing information.

SKILLS

·       Good sales skills

·       Good customer service skills

·       Good planning and multi-tasking skills

·       Good interpersonal and communication (written and oral) skills

Interested candidates should apply by sending their CV toinfo@donquesterconsulting.com stating the job title and job code as the subject of the mail. 

  Apply Now

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