Customer Service Clerk in Lagos, Nigeria

at Megaplusconsult

Industry
Consulting
Specialization
Consulting/Business Strategy & Planning
Minimum Qualification
OND
Required Experience
1 - 3 years
Employment Type
Full Time
Gender
Male or Female

Job Description

Provides information to customers by verifying understanding of request; answering questions; offering assistance.
    Initiates service by recording requests; forwarding to dispatching.
    Collects revenue by receiving and recording payments.
    Resolves billing problems by identifying the problem; explaining procedures; forwarding required adjustments.
    Improves quality results by evaluating processes; recommending changes.
    Updates job knowledge by participating in educational opportunities.
    Accomplishes customer service and organization mission by completing related results as needed.

Responsibilities

Serves customers by providing information; responding to requests; resolving problems; collecting revenue.

Requirements

Skills and Qualifications:

Informing Others, Verbal Communication, Resolving Conflict, Listening, Multi-tasking, Customer Service, General Math Skills, Promoting Process Improvement, Problem Solving, Thoroughness, Quality Focus


QUALIFICATION:OND, HND, B.sc, M.sc
METHOD OF APPLICATION: Qualified and Interested candidates should please send their Cv's to this email: cv.megaplusconsult (at)gmail.com

  Apply Now

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