Customer Service Executive in Lagos, Nigeria

at Realty Point Ltd.

Industry
Real Estate
Specialization
Customer Service
Minimum Qualification
Bachelor's Degree
Required Experience
1 - 3 years
Employment Type
Full Time
Gender
Male or Female

Job Description

To be responsible for service excellence and customers satisfaction.

Responsibilities

·         Daily imputation of new clients data form into the database

·         with zero tolerance for error

·         Timely delivery of all letters/documents received from dispatch riders or clients to the appropriate department

·         Accuracy of documentation

·         Customer satisfaction index

·         Incidents of complaints

Timely response to customers’ complaints

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