Customer Service Manager in Lagos, Nigeria

at The British Council

International Affairs
Customer Service
Minimum Qualification
Bachelor's Degree
Required Experience
1 - 3 years
Employment Type
Full Time
Male or Female

Job Description

Purpose of job:  Ensure the highest quality British Council Customer Experience is delivered consistently across Nigeria. . Regularly evaluate the quality of service provided through customer feedback, recommend and make improvements accordingly. Lead the Customer Services Team, demonstrating the values, behaviours and knowledge required by Customer Service Professionals.



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