Customer Service Officer & Procurement in Lagos, Nigeria

at Adexen

Consumer Services
Minimum Qualification
Required Experience
3 - 5 years
Employment Type
Full Time
Male or Female
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Job Description


Our client is a leading multinational chemical company 

Job description

  • The incumbent will be expected to take full responsibility for all back office processes for export and local orders for the business unit.
  • Support to local and global sales team with regards to companys processes and procedures to facilitate growth for this complex environment.
  • Customer management (including Data Base), knowledge capturing and sharing with relevant stakeholders.
  • Handling client enquiries, checking stock availability, compiling quotes, processing orders on SAP, create delivery note and invoice.
  • Coordinate transport, tracking, completing required documentation, clearing of stock, dealing with inspection agency, managing reports and registers.
  • Following up on payments; Proactive Credit Management (including working in SAP, creating new client accounts, monitoring overdue accounts, resolving account queries and payment allocations.
  • Reporting and Planning (completing export registers as per SARS requirements, planning, weekly and monthly status reports and updates and APO
  • Non Conformance Management; and Inventory Management, demand and supply balance, aging stock monitoring, bonded warehouse arrangements, sub-contractor management, ensuring process compliance, invoice management.
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