Customer Service Supervisor in Lagos, Nigeria

at DONCOL CONSULT

Industry
Consumer Services
Specialization
Customer Service
Minimum Qualification
Diploma
Required Experience
Entry Level
Employment Type
Full Time
Gender
Male or Female
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Job Description

Receives funds from customers and employees, disburses funds, and records monetary transactions in business establishment

Responsibilities

  • Attracts potential customers by answering product and service questions; suggesting information about other products and services.
  • Opens customer accounts by recording account information.
  • Maintains customer records by updating account information.
  • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

Requirements

Minimum of Diploma/OND,HND/Degree in any field 

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