Customer Service Officer in Lagos, Nigeria

at DO.II Designs Ltd

Client Services
Customer Service
Minimum Qualification
Bachelor's Degree
Required Experience
Entry Level
Employment Type
Full Time
Male or Female
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Job Description

The successful applicant will among other duties:

 Attract potential customers by answering product and service questions and suggesting information about other product items

 Open customer accounts by recording account information

 Maintain customer records by updating account information

 Build collaborative relationships with customers

 Seek to understand and address customer needs

 Assist and perform administrative tasks such as stock-taking and record maintenance

 Prepares quotes and financial records for customers

 Resolves product or service problems by clarifying customers' complaints, determining the cause of the problem; suggesting the best solution

 Prepares daily / weekly reports to SR Manager

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