Customer Service Officer in Lagos, Nigeria

at Ben Co Oil And Gas

Oil & Gas / Mining
Oil & Gas / Mining / Energy
Minimum Qualification
Bachelor's Degree
Required Experience
1 - 3 years
Employment Type
Full Time
Male or Female
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Job Description

Responsible for overseeing the customer service

department and ensuring the company or corporation

delivers the highest level of customer service

possible. Supervises agents, trains, coaches, and

mentors employees.


• Attracts potential customers by answering product

and service questions; suggesting information about

other products and services.

• Opens customer accounts by recording account


• Maintains customer records by updating account


• Resolves product or service problems by clarifying

the customer's complaint; determining the cause of

the problem; selecting and explaining the best

solution to solve the problem; expediting correction

or adjustment; following up to ensure resolution.

• Maintains financial accounts by processing customer


• Recommends potential products or services to

management by collecting customer information and

analyzing customer needs.

• Prepares product or service reports by collecting

and analyzing customer information.

• Contributes to team effort by accomplishing

related results as needed.


• Good communication skills

• HND/BSC in any degree

• Experience in Customer Service not compulsory but

an advantage

  Apply Now

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