Customer Service Officer in Lagos, Nigeria

at Ben Co Oil And Gas

Oil & Gas / Mining
Oil & Gas / Mining / Energy
Minimum Qualification
Bachelor's Degree
Required Experience
1 - 3 years
Employment Type
Full Time
Male or Female

Job Description

Responsible for overseeing the customer service

department and ensuring the company or corporation

delivers the highest level of customer service

possible. Supervises agents, trains, coaches, and

mentors employees.


• Attracts potential customers by answering product

and service questions; suggesting information about

other products and services.

• Opens customer accounts by recording account


• Maintains customer records by updating account


• Resolves product or service problems by clarifying

the customer's complaint; determining the cause of

the problem; selecting and explaining the best

solution to solve the problem; expediting correction

or adjustment; following up to ensure resolution.

• Maintains financial accounts by processing customer


• Recommends potential products or services to

management by collecting customer information and

analyzing customer needs.

• Prepares product or service reports by collecting

and analyzing customer information.

• Contributes to team effort by accomplishing

related results as needed.


• Good communication skills

• HND/BSC in any degree

• Experience in Customer Service not compulsory but

an advantage

  Apply Now

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