British Council is seeking an energetic and enthusiastic customer service professional to support the achievement of country plan objectives in Abuja and all Nigeria by delivering customer services. To maintain them at the highest professional standards as set out in the British Council's EQS (Examination Quality Standards) and by the IELTS Partners.
See the role profile for more information on role accountabilities.
Applicants must have experience:
- Dealing with customers and enquiries in a service environment and providing service within quality standards.
- Working quickly and accurately to tight deadlines.
- Experience of handling and reporting on payments from customers.