Manage and deliver excellent customer service at your branch, which will enable the branch/bank to achieve it’s service targets and bottom line projections.
Overall Customer Service delivery and enquiry handling in the branch;
Evaluate customer needs and provide high level, accurate information and advice on products and channels;
Cross-sell bank products/channels to existing customers;
Migrate customers to the remote channels through online activation, e-Statements and ATM usage.
•B.Sc from any recognised University
•A good knowledge of the bank’s products, services and policies.
•Good service skills/etiquette/personal presentation
•Good knowledge of bank cash related policies