Customer Service Representative in Rivers, Nigeria

at Standard Chartered Bank

Banking / Financial Services
Customer Service
Minimum Qualification
Bachelor's Degree
Required Experience
Entry Level
Employment Type
Full Time
Male or Female
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Job Description

Manage and deliver excellent customer service at your branch, which will enable the branch/bank to achieve it’s service targets and bottom line projections.


Overall Customer Service delivery and enquiry handling in the branch;

Evaluate customer needs and provide high level, accurate information and advice on products and channels;

Cross-sell bank products/channels to existing customers;

Migrate customers to the remote channels through online activation, e-Statements and ATM usage.


•B.Sc from any recognised University

•A good knowledge of the bank’s products, services and policies.

•Good service skills/etiquette/personal presentation

•Good knowledge of bank cash related policies

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