Customer Service Representative in Rivers, Nigeria

at Standard Chartered Bank

Banking / Financial Services
Customer Service
Minimum Qualification
Bachelor's Degree
Required Experience
Entry Level
Employment Type
Full Time
Male or Female

Job Description

Manage and deliver excellent customer service at your branch, which will enable the branch/bank to achieve it’s service targets and bottom line projections.


Overall Customer Service delivery and enquiry handling in the branch;

Evaluate customer needs and provide high level, accurate information and advice on products and channels;

Cross-sell bank products/channels to existing customers;

Migrate customers to the remote channels through online activation, e-Statements and ATM usage.


•B.Sc from any recognised University

•A good knowledge of the bank’s products, services and policies.

•Good service skills/etiquette/personal presentation

•Good knowledge of bank cash related policies

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