Customer Service Representative Females in Lagos, Nigeria

at Bentlinkconsult

Industry
Consumer Services
Specialization
Consumer Services
Minimum Qualification
OND
Required Experience
1 - 3 years
Employment Type
Full Time
Gender
Female

Job Description

CUSTOMER SERVICE REPRESENTATIVE JOB RESPONSIBILITIES:
• Serves customers by providing product and service information;
• Resolving product and service problems.
CUSTOMER SERVICE REPRESENTATIVE JOB DUTIES:
• Attracts potential customers by answering product and service questions;
• Suggesting information about other products and services
• Opens customer accounts by recording account information
• Maintains customer records by updating account information
• Resolves product or service problems by clarifying the customer's complaint;
• Determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• Recommends potential products or services to management by collecting customer information and analyzing customer needs
• Prepares product or service reports by collecting and analyzing customer information
CUSTOMER SERVICE REPRESENTATIVE QUALIFICATIONS:
• Minimum of Lower Division in Any Social Science disciplines
NOTES;STRICTLY FOR LAGOS RESIDENTS AND ITS ENVIRON
Qualified candidates are to forward their CVs to the hr through the email....bentlinkconsult@outlook.com
DEADLINE; 1 week

  Apply Now

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