Customer Service Representative For Manila-140037171 in National Capital Reg, Philippines

at JP Morgan Chase & Co

Financial Services
Customer Service
Minimum Qualification
Bachelor's Degree
Required Experience
Entry Level
Employment Type
Full Time
Male or Female
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Job Description

Job Summary:

  • Customer interfacing via phone
  • Assume accountability for client satisfaction through superior customer service, product knowledge and assurance of timely and accurate follow-ups.
  • Resolve customer issues via systematic input
  • Must be able to express empathy towards customer perspective and understand diversity
  • Maintain professionalism under all circumstances
  • Independently resolve some level of customer issues where policy and procedures are not clear cut
  • Identifies and communicates opportunities for process improvement.




  • Undergraduates with relevant exprence and new graduates are encouraged to apply
  • Willing to work in Taguig City
  • Willing to be on shifting schedule which includes graveyard
  • Must be eligible to work in the Philippines 

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