Customer Service Representative in Lagos, Nigeria

at GRAZCONSULTS

Industry
Consumer Services
Specialization
Consumer Services
Minimum Qualification
OND
Required Experience
Entry Level
Employment Type
Full Time
Gender
Male or Female

Job Description

Duties of the Customer Service Representative

 

Develop sales strategies to ensure achievement of sales targets, by understanding market requirements, company objectives, and solution capabilities.

Utilize a consultative solutions sales approach to identify client needs and present the solution. Develop and manage a qualified pipeline of targeted opportunities on a continual basis.

Manage assigned accounts by building strong relationships with customers, gaining a thorough understanding of their requirements and long term goals, informing customers of new developments related to our services and solutions, facilitating troubleshooting, and resolution of problems.

Participate in solution demonstrations and presentations.

 Answering customer inquiries in person

  Answering customer inquiries by phone.

Requirements

Minimum of an OND in English Language or any related fields

Advanced computer skills.

Excellent written and spoken communication skills.

Creative problem solver.

Ability to continuously develop and adapt to a growing team.

High ethical standards

 

Interested candidates should submit an updated copy of their Curriculum Vitae and cover letter to grazconsults @ gmail. com.

 

 

  Apply Now

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