Customer Service Representative in Lagos, Nigeria


Client Services
Customer Service
Minimum Qualification
Bachelor's Degree
Required Experience
3 - 5 years
Employment Type
Full Time
Male or Female

Job Description

Possible and Affordable Solutions Limited - We design, produce and sell FURNITURE of all kinds; home, office, hotel, boutique, interior solutions/decorations. We are concerned with functions and aesthetics.

We are recruiting to fill the position of:

Job Title: Customer Service Representative

Location:lagos and Ogun

Job Description

    * Resolve customer complaints via phone, email, mail, or social media.
    * Use telephones to reach out to customers.
    * Greet customers warmly and ascertain problem or reason for calling.
    * Assist with placement of orders, refunds, or exchanges.
    * Advise on company information.
    * Take payment information and other pertinent information such as addresses and phone numbers.
    * Place or cancel orders.
    * Answer questions about warranties or terms of sale.
    * Suggest solutions whemalfunctionshas default.
    * Attempt to persuade customer to reconsider cancellation.
    * Inform customer of deals and promotions.
    * Sell products and services.
    * Work with customer service supervisor to ensure proper customer service is being delivered.


Educational and Experience

    * HND/BSC
    * 3 years + Experience.

How to Apply
Interested and qualified candidates should send their CV's to:

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