•To implement trading strategy for profitable trading at acceptable risk whilst:
- Enhancing revenues by prompt and responsive deal capturing.
- Pricing Consumer Banking clients of the Bank, efficiently.
•To support the Consumer Bank Foreign Exchange Business in increasing client turnover through a combination of pricing, quality of advice and marketing strategies.
•Keep track of Product and RM performance on an on-going basis.
•Periodically train all SCB Forex tellers and CB staff dealing with Forex matters on basic
Treasury requirements such as cross rates, importance of same-day deal posting and referrals of all deals above the stipulated limits.
•Monitor, control and regulate the day-to-day Consumer banking transaction flow from the branches.
•Improve process flows to improve efficiency.
•Keep track of products and marketing initiative of competitor banks in the market.
•Migrate best practices to and from other group centres.
•Maintain relatively competitive FX pricing compared to other banks.
•Provide feedback to CBMS Country Head and CB business heads of clients changing needs to ensure that SCB’s product offerings are current.
•Provide quality economic information to CB frontliners to promote Treasury products to customers, including organizing seminars/presentations to CB clients where necessary.
•Actively participate in joint marketing calls with CB frontliners to promote Treasury products to customers, including organizing seminars/presentations to CB clients where necessary.
•Service and call on existing & potential customers for consumer on an ongoing basis to obtain further FX business & to ensure a high level of customer satisfaction.
•To keep abreast of latest trends in the foreign exchange market and advise customers.
•To assist in marketing and development of new FX products.
•Create and maintain records if customers and be aware of their needs and currency exposure to boost SCB’s advisory capacity to these customers.
•To conduct all dealings in a professional manner and in conformity to Dealers Code of Conduct.
•Maintain a network for cooperation with Operations and Branches to support the creation of solutions to customer needs.
•Minimum 5 year experience in the banking sector preferably in the foreign exchange environment.
•Basic knowledge of consumer banking products and exposure to Relationship Management, Trade Services, Treasury and Cash Management products and services.
•Strong analytical, problem solving and decision making skills.
•Strong communication, negotiation and interpersonal skills.
•FX Dealing Certificate - ACI (preferable)