The Delivery Manager will be responsible for planning, coordinating, and executing fast and efficient delivery.
Overall responsibility for the deliveries functions.
Ensure a superior customer experience for both sellers and buyers who use the company deliveries.
Coordinate the entire function to strive towards achieving consistent high quality and on-time pick ups and deliveries.
Work with external logistics companies to develop partnerships to support company deliveries in the long run.
Maintain rigorous reporting of all company deliveries -related KPIs and report all relevant KPIs consistently and in a timely manner.
Implement new delivery strategies as required.
Coordinate regular training sessions to ensure delivery agents’ skills constantly match or exceed the requirements of the role.
Bachelor's Degree preferably in Business Management or related field from any reputed university.
Minimum 5 years work experience of Logistics and Delivery Management in a reputed organization.
Proven track record of management of Delivery.
Strong analytical skills and data-driven thinking.
Experience working with Analytic tools such as Google Analytics.