Dispatcher in United States

at a Confidential Company

Furniture / Decorations
Minimum Qualification
Required Experience
1 - 3 years
Employment Type
Full Time
Male or Female
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Job Description

Dispatcher Job Purpose: Delivers items to customers by verifying orders; inventorying stock; arranging transportation.

Dispatcher Job Duties:
• Organizes item orders by editing for price, promotions, weight compliance.
• Arranges shipments by checking stock to determine inventory levels; anticipating delivery requirements; placing and expediting orders.
• Ships items by examining items, destination, route, rate, delivery time; ordering carriers.
• Verifies items shipped by matching bills of lading; reconciling quantities; noting discrepancies.
• Keeps customers informed by forwarding notice of item availability, shipment date and method, and current status; answering questions.
• Replaces damaged items, shortages, and mis-shipments by determining optimal response of replacement or credit.
• Protects organization reputation by keeping pricing, promotion, purchase order, and credit-limit information confidential.
• Updates job knowledge by participating in educational opportunities.
• Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Skills/Qualifications: Documentation Skills, Data Entry Skills, Telephone Skills, Informing Others, Listening, Verbal Communication, Energy Level, Multi-tasking, Dependability, Emotional Control, Reporting Skills
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