Dispatcher in Lagos, Nigeria

at Jumia

Retail / Wholesales
Sales/Business Development
Minimum Qualification
Bachelor's Degree
Required Experience
1 - 3 years
Employment Type
Full Time
Male or Female
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Job Description

  • Job Description:
  • Relay work orders, messages, and information to or from supervisors, and field inspectors.
  • Confer with customers or supervising personnel in order to address questions, problems, and requests for service.
  • Prepare daily work and run schedules.
  • Receive and reconcile drivers and goods for delivery.
  • Oversee all communications within specifically assigned territories.
  • Monitor personnel and/or equipment locations and utilization in order to coordinate service and schedules.
  • Record and maintain files and records of customer requests, work or services performed, charges, expenses, inventory, and other dispatch information.
  • Determine types or amounts of equipment, vehicles, materials, or personnel required according to work orders or specifications.
  • Prepare and report 3PL contract based on QCDP (Quality, Cost, Delivery and Productivity)
  • Advise personnel about traffic problems such as construction areas, accidents, congestion, weather conditions, and other hazards.
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