EB Corporate Programme Manager in Lagos, Nigeria

at Standard Chartered Bank

Industry
Banking / Financial Services
Specialization
Program Development
Minimum Qualification
Bachelor's Degree
Required Experience
5 - 7 years
Employment Type
Full Time
Gender
Male or Female

Job Description

 Create customized corporate offers including corporate value proposition, segment based offers, balance transfer and payroll transfer programs 
 Plan and execute  on-site corporate events and seminars, corporate campaigns and evaluate sales effectiveness 
 Install Corporate sales/service desks, execute periodic digital service camps 
 Monitor competition activities, offer and offer differentiated value propositions as per corporate requirements 
 Ensure strong EB bundle proposition and drive upfront EB bundling targets 
 Implement corporate portals, execute digital campaigns 
 Drive sales process for corporate on boarding, employee a/c opening and fulfillment 
 Support and execute cross border mandates for key clients like MNC’s, consulates working with group EB and country CI teams, and lead the implementation post winning the account 
TARGET CLIENTS 
• EB Clients 
• EB Corporate employees 
• Affluent Senior executives and employees with whom RC has done a B2B deal (primarily CC/CIC) 

KEY MANDATES 
• Design customized EB corporate value propositions, sales process and  service models working in conjunction with segments, products and credit policy and ops teams.  
• Create opportunities to maximize penetration into the corporates by creating specific offers such as ATM deployment, on-site sales and service desks continuously improve corporate value proposition inline with client expectations and competition. 
• Review and monitor existing corporate offers for effectiveness against set penetration targets, monitor changes and renewals 
• Work with other markets and group teams on preparation and participation in global offers (RFP’s)  
OTHER JOB ROLES COMMONLY WORKED WITH 
• Retail client product managers 
• Retail segment  team 
• Retail client risk team 
• CI and CC teams 
• Marketing team 

Requirements

Strong product knowledge of assets & liability  products, operations and process 
• Core banking/ asset products system knowledge 
Leadership & People Management 
• Inter-personal skills and ability to influence other functions. 
Risk & Governance 
• Knowledge of  New business sales governance framework 
Customer Experience Management 
• Ability in business planning relating to sales, product and service. 
• Digital savvy, need to be comfortable with  our digital platforms 
METRICS 
• Country readiness  and CVP competitiveness 
• Achievement of  bundle penetration targets 
• Achievement on  payroll activation and funding ratio benchmarks 
• Successful corporate events and campaigns completed 
POLICIES AND GUIDELINES 
• To be familiar and comply with all relevant Group policies and local regulations in relation to all products. 
• Ensure that all anti-money laundering / Know Your Customer (KYC) and Customer Due Diligence (CDD) guidelines are adhered to. 
ANTI MONEY LAUNDERING / KYC / CDD 
Remain alert to the risk of money laundering and assist in the Bank’s effort in combating it by adhering to the key principles in relation to: 
• Identifying your customer, 
• Knowing your customer, 
• Reporting suspicions, 
• Safeguarding records and 
• Not disclosing suspicions to customers. 

GROUP COMPLIANCE PERFORMANCE OBJECTIVES 
• Adherence to laws and regulations, internal risks and compliance policies and Group Code of Conduct 
• Completion of all mandatory risk and compliance training including e-learning within stated timeframes. 
• Proactive identification of risks and concerns, including escalation to all relevant stakeholders 
• Timely mitigation of risks and resolution of issues including collaboration with all relevant stakeholder functions, and establishment of effective controls.

  Key Roles and Responsibilities  

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  Qualifications and Skills  

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In compliance with the National Youth Service Corps (NYSC) Act of 2004, all applicants should ensure that they have completed the mandatory NYSC programme. A discharge certificate will be required as evidence of completion of the programme. Where an exemption has been granted, a certificate of exemption will also be required.

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