EChannel Application Support Officer - Job ID: 12707 in Lagos, Nigeria

at Stanbic IBTC Bank

Banking / Financial Services
Minimum Qualification
Required Experience
1 - 3 years
Employment Type
Full Time
Male or Female

Job Description

Key Responsibilities
E-Channel Applications Support

  • Management and support of the Bank’s Postilion Front End Processor (FEP), Postilion Navigator, Postilion Office, Postilion Realtime and other ancillary systems
  • Channels Integration and Postilion Application implementation and Support
  • Cards Solutions support e.g. Visa/Master/Verve e.t.c.
  • Finacle Internet Banking, Mobile Banking and USSD support
  • Administration and support of e-Payment solutions e.g. PayDirect, WebPay, BankCollect, eTransact, LASG EBS-RSM payment systems
  • Timely resolution of e-Channel applications incidents raised within the agreed SLA
  • Investigate of system anomaly and proffer a solution
  • E-Channel applications testing
  • Upgrade deployment / implementation
  • Support banking application projects relating to eChannels
  • Monitor and ensure 24-hour availability of e-channel applications
  • Configure, install custom-developed e-channel applications
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