Energy Sales Representative (ESR) in Lagos, Nigeria

Electrical/Electronic Manufacturing
Sales/Business Development
Minimum Qualification
Required Experience
3 - 5 years
Employment Type
Full Time
Male or Female
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Job Description

Reporting to: Energy Sales Supervisor (ESS)

Role Purpose

  • The role requires the jobholder to perform sales and marketing of electricity, management of allocation of energy and driving collections of energy billed to the customer.
  • The role also entails ability to manage customer relationship relating to meter reading and bill distribution.

Role Accountabilities

  • Conducting advance metering activities (energy aggregation, energy analysis, energy loss analysis, bill determinants and dynamic tariffs etc.)
  • Performing remote monitoring of meter behavior using human machine interfaces (HMI)
  • Performing remote energy usage tracking
  • Customer meter reading and capturing meter status/remark.
  • Providing customer meter reading books/cycle and updating reading sequence.
  • Performing manual data entry for customer meter reading and meter reading status on a daily basis.
  • Managing meter reading instrument availability for meter reading activities.
  • Preparing daily reading upload batch files.
  • Prepare exception reports.
  • Bill distribution to customers.
  • Meter reading and bill distribution reporting.
  • Performing on site activities/supervision/site visit with regards to installed meters.
  • Monitoring of  prepaid meters
  • Special customer meters re-reading/site visit.
  • New customer capture and periodic customer tariff reclassification
  • Coordinating with other departmental officers to attend to customer complaints related to meter reading activities.
  • Managing all customers complaints related to meter reading within areas of jurisdiction.
  • Customer accounts maintenance to avoid buildup of unrealistic debts(vacant premises, etc).

Minimum Requirements

  • First Degree (B.Sc or H.N.D) in Marketing, Social Sciences or any relevant field.
  • Minimum 2 years field experience in sales and marketing
  • Good communication and analytical skills
  • Basic knowledge of the power industry
  • Basic computer proficiency (MS Excel, Word, Outlook).




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