Engagement Manager OSS - RSSA EP OBS (Nigeria) in Lagos, Nigeria

at Ericsson

Minimum Qualification
Bachelor's Degree
Required Experience
5 - 7 years
Employment Type
Full Time
Male or Female

Job Description

Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world's mobile traffic passes through Ericsson networks. Using innovation to empower people, business & society, we are working towards the Networked Society, in which everything that can benefit from a connection will have one. At Ericsson, we apply our innovation to market-based solutions that empower people & society to help shape a more sustainable world. 

We are truly a global company, working across borders in 175 countries, offering a diverse, performance-driven culture & an innovative & engaging environment where employees enhance their potential everyday. Our employees live our vision, core values & guiding principles. They share a passion to win & a high responsiveness to customer needs that in turn makes us a desirable partner to our clients. To ensure professional growth, Ericsson offers a stimulating work experience, continuous learning & growth opportunities that allow you to acquire the knowledge & skills necessary to reach your career goals. 


Responsibilities & Tasks

Deliver customer value & thought leadership on OSSLead virtual/functional team to support KAM to grow within & beyond current business

Conduct in-depth business focused OSS discussions with the customer & analyze customer business environments,requirements, plans & issues

Generate & manage OSS leads to increase the 36 month sales funnel

Perform value argumentation through generating customer business cases

Identify & proactively drive new OSS business opportunities

Perform value argumentation through generating customer business cases

Identify & proactively drive new business opportunities

Build, manage & expand the regional offering portfolio in a specific area of competence &/or business

Drive knowledge transfer among relevant communities within Ericsson

Support in developing & delivering customer presentations including solutions, value argumentations & business cases


Core Competences:

 Problem Solving & Strategic Thinking

Customer Insight

Consultative Selling Skills

Negotiation & argumentation Skills


Preferred Skills: 

Commercial Understanding

Market Insight

Presentation & Communication Skills

Teamwork & Collaboration

Minimum Qualifications & Experience Requirements:

5-10 years experience of relationship sales & from ICT industry

Relevant business/engineering degree or MBA 

Minimum 5 years in leadership positions 

Additional Requirments,

Physical Demands,

Region/Local Specifications: 

Strong personal track record of sales and delivery within the OSS area

Deep experience in selling OSS Systems Integration with understanding of impact on scope, commercial and contractual matters.

Proven track record in engaging with C-level at customers to sell and deliver in the OSS area.

Strong in consultative selling, fluent across engagement models - SI, Managed Services, Product engagement.

  Apply Now