Engagement Manager OSS - RSSA EP OBS (Nigeria) in Lagos, Nigeria
Job Description
Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world's mobile traffic passes through Ericsson networks. Using innovation to empower people, business & society, we are working towards the Networked Society, in which everything that can benefit from a connection will have one. At Ericsson, we apply our innovation to market-based solutions that empower people & society to help shape a more sustainable world.
We are truly a global company, working across borders in 175 countries, offering a diverse, performance-driven culture & an innovative & engaging environment where employees enhance their potential everyday. Our employees live our vision, core values & guiding principles. They share a passion to win & a high responsiveness to customer needs that in turn makes us a desirable partner to our clients. To ensure professional growth, Ericsson offers a stimulating work experience, continuous learning & growth opportunities that allow you to acquire the knowledge & skills necessary to reach your career goals.
Responsibilities
Responsibilities & Tasks
Deliver customer value & thought leadership on OSSLead virtual/functional team to support KAM to grow within & beyond current business
Conduct in-depth business focused OSS discussions with the customer & analyze customer business environments,requirements, plans & issues
Generate & manage OSS leads to increase the 36 month sales funnel
Perform value argumentation through generating customer business cases
Identify & proactively drive new OSS business opportunities
Perform value argumentation through generating customer business cases
Identify & proactively drive new business opportunities
Build, manage & expand the regional offering portfolio in a specific area of competence &/or business
Drive knowledge transfer among relevant communities within Ericsson
Support in developing & delivering customer presentations including solutions, value argumentations & business cases
Requirements
Core Competences:
Problem Solving & Strategic Thinking
Customer Insight
Consultative Selling Skills
Negotiation & argumentation Skills
Preferred Skills:
Commercial Understanding
Market Insight
Presentation & Communication Skills
Teamwork & Collaboration
Minimum Qualifications & Experience Requirements:
5-10 years experience of relationship sales & from ICT industry
Relevant business/engineering degree or MBA
Minimum 5 years in leadership positions
Additional Requirments,
Physical Demands,
Region/Local Specifications:
Strong personal track record of sales and delivery within the OSS area
Deep experience in selling OSS Systems Integration with understanding of impact on scope, commercial and contractual matters.
Proven track record in engaging with C-level at customers to sell and deliver in the OSS area.
Strong in consultative selling, fluent across engagement models - SI, Managed Services, Product engagement.
