Provides pre-sales technical support to field sales teams during the sales process. Accountable for the technical validity and interoperability of solution and the direct relationship with the customers’ strategic business plans. This position defines the overall Dell solution for the customer and makes presentations on all aspects of company products and services.
Assists the sales staff in assessing potential application of company products and services to meet customer needs.
Prepares detailed product specifications for the purpose of selling high end product and solutions.
Conducts customer needs analysis.
Provides project scoping.
Coordinates internal specialists and inter-department activities.
Assists sellers in creating demand for product.
Requires a high degree of technical competency to respond to customer needs and to discuss product capabilities and applications with technical users/buyers.
Customarily and regularly engaged at client facilities and delivers high impact presentations leveraging strong technical skills.
10+ years of relevant experience or equivalent combination of education and work experience
Exhibits a broad base knowledge of multiple or related industries as well as an acute business understanding.
Ability to use Excel, Word and PowerPoint
Must be well organized, detail-oriented
Excellent communication skills – both written and verbal