Essential Responsibilities (Specific day-to-day responsibilities and milestones needed to achieve the objectives):
•Set the Regional Growth & Retention priorities for the Equities business in consultation with the Sub-Regional Business Leads and Sales Specialist Managers. This should include detailed analysis of business performance, content acquisition & improvements, market sizing and opportunity prioritisation.
•Identify new business opportunities to grow the Equities business in specific market segments based on detailed sizing. Identify the key regions, associated value proposition and execution plan to ensure the opportunities facilitate growth. •Responsible for ultimate growth and retention execution, programmatically driving prioritised business plans and campaigns to achieve targets. Collaborate with Regional Sales & Client Specialist Management to align objectives and targets for Equities in the region, with the associated strategies and plans to achieve them. Provide input into resource level determination in support of retention & growth focus.
•Maintain a regular operating rhythm with the regional sales & support teams to systematically drive the regional agenda for the Equities business and mobilise client facing teams to deliver business objectives and revenue targets programmatically.
•Validate Regional strategy & value propositions with customers and document feedback to defining growth & retention potential prior to launching new propositions. Collate and prioritise detailed client requirements for D&M based on constant client interaction.
•Work with Regional Sales & Account Management on strategic deals and renewals to grow the business or retain customers, maximising client value & footprint, including advising/ approving commercial terms
•Forward manage all key renewals based on contract, usage and active risk management ensuring ‘total’ business management of existing strategic customers.
•Initiate and manage industry association and strategic relationships in the region to achieve business goals, represent the business and act as the senior representative for the relevant client segment & business priorities in the region.
•Own/ Develop the relevant Portfolio of key customer contacts, including key Heads of desks, key influencers & C level executives at key banks, financial institutions & corporates.
•Provide ‘expert knowledge’ based input to the definition of the “customer learning experience” for delivery to frontline specialist and support teams.
•Provide expert knowledge based input for internal learning programs e.g. New Starter Induction or on-going learning programs (e.g. Monthly updates, Learning calls & Boot-camps)
•Provide focus for Field Marketing in the definition/ prioritisation of key industry event participation, TR hosted thought leadership events, client events/ bright-spots, internal staff events (Hard Talk/ Lunch & Learn/ educational Boot-camps/ monthly proposition & performance updates).
•The Market Development Lead role will be located at one of our regional hubs in Africa Travel throughout Sub Saharan Africa will be required & determined by business priorities.We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.