Ericsson Cloud Manager UX Specialist/Interaction Designer in New Jersey, United States

at Ericsson

Minimum Qualification
Bachelor's Degree
Required Experience
7 - 10 years
Employment Type
Full Time
Male or Female
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Job Description

Ericsson is world’s leading provider of communications technology and services. Our offerings include services, consulting, software and infrastructure within Information and Communications Technology. Using innovation to empower people, business and society, Ericsson is working towards the Networked Society: a world connected in real time that will open up opportunities to create freedom, transform society and drive solutions to some of our planet’s greatest challenges. 

Ericsson Cloud Manager (ECM) is a key system in the BUSS OSS portfolio which is being developed to manage the physical and virtual computing, networking, and storage resources in a data center i.e., managing the Cloud Infrastructure. The management of these resources includes provisioning and assurance flows where the ECM system will activate, deactivate, monitor and assure resource optimization and SLAs.


As a UX Specialist/Interaction Designer you will analyze business requirements in the Virtualization and Cloud management domain and will be responsible for designing the user experience based on user research data in the following areas:

Management of cloud infrastructure

Fulfillment flows involving Order Management, Inventory and Provisioning

Service Assurance, Capacity and Metering

Responsibilities & Tasks:

Take responsibility and drive the product design through the whole lifecycle, from early definition and analysis, to test and customer installation

Design and specify user interactions for our product applications via prototypes, GUI sketches, mock-ups etc.

Work with user researchers to translate findings from user research and validate your design

Work collaboratively and communicate effectively your  designs with all stakeholders from product managers, architects, developers, testers to clients

Take a leadership role in guiding the agile teams in the development and test of world class user focused applications through reviews and acceptance criteria and backlog contributions

Socialize your designs in the UX communities and drive submissions of products to formal UX reviews

Evangelize and contribute to evolving our branding, user centered design ways of working, new interface guidelines and design patterns

Stay informed of advances in interactive techniques, technologies and methods, and adapting to rapidly evolving industry space


Position Qualification:

Experience with user-centered design techniques including Interaction Design principles, Human-Computer Interaction principles and best practice

Strong knowledge of user interface design and development processes and methodologies

Experience in designing and creating UX/UI wireframes, mockups, and prototypes that provide configurability and extensibility in a flexible solution that can evolve to meet future business needs

Ability to ensure that the system and functional design approaches are consistently applied across the solution, presenting a unified, intuitive, cohesive and effective user interface

Ability to discern patterns and leverage existing usability/design work

Understanding of Order Management, Inventory and Provisioning workflows

Strong communication skills and ability to influence and articulate customer usability requirements to a wide cross section of various Ericsson teams working on ECM

Understanding of Agile processes and development of requirements from Business Use Cases to Epics to detailed User Stories

Experience in estimating, planning and refactoring software development and design initiatives 

Minimum Qualification & Experience


Requires 6+ years related experience with a BS degree;

4-6 years with a MS degree

Prior relevant experience with designing user experience based on user research data

Analysis of products and solutions specifically in the Telco OSS/BSS domain is desirable

Visual Design experience is an added plus 

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