Events Manager - Madinat Jumeirah Resort (UAE National Only) in Dubayy [Dubai], United Arab Emirates

at Jumeirah

Customer Service
Minimum Qualification
High School
Required Experience
1 - 3 years
Employment Type
Full Time
Male or Female
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Job Description

An exciting role has arisen in the Conference & Events Team at Madinat Jumeirah Resort for a highly motivated and hard working individual. The Events Manager will be responsible for the total event service process and project management of events with capacity up to 4500 guests


  • Coordinates with the Sales Centre, Business Development Managers, relevant Hotel Departments and the customers as delegated to ensure maximum customer satisfaction

  • Ensure all department heads are informed of significant groups

  • Conduct in-house site inspection in relation with Group Sales Managers or/and Business Development Managers

  • Meet with clients to work out the details of their functions

  • Suggestively sell menus which meet the client's needs

  • Liaises with the Execute Chef to plan special requests for clients and special event menus and arrange introductions between the client and Chef

  • Attend designated meetings, menu tasting

  • Check function room set ups prior to guest arrival, ensuring all details are in agreement with client's requirements and hotel standards
  • Monitor and handle guest complaints by following the instant satisfaction procedures and ensuring guest satisfaction

  • Adhere to all Accounting policies regarding payment

  • Contact clients after scheduled functions to ensure guest satisfaction and to solicit re-bookings

  • Support the C&E Director by providing forecasts, reports, guidelines and budget information

  • In charge of all Arabic communication in writing for the department


  • High school diploma or higher education

  • Experience in Event Management (preferably Hotel related) for at least 2 years

  • Working with different computer software  and microsoft office packages

  • Working in a customer service driven environment  

  • Open to work Flexible Working Hours (Early/Late/Night Shifts)

  • Good communication & written skills (English& Arabic)

This position offers a highly competitive salary and package which includes; live out allowance, uniform, laundry services, meals during working hours, annual flight allowance, medical coverage, life and accident insurance, retail and leisure discounts, 50% discount off Jumeirah F&B Outlets and reduced hotel rates.

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