Events Manager in Dubayy [Dubai], United Arab Emirates

at Jumeirah

Events Services
Minimum Qualification
High School
Required Experience
1 - 3 years
Employment Type
Full Time
Male or Female
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Job Description

 The Events Manager will be responsible for the total event service process and project management of events with capacity up to 4500 guests


Coordinates with the Sales Centre, Business Development Managers, relevant Hotel Departments and the customers as delegated to ensure maximum customer satisfaction

Ensure all department heads are informed of significant groups

Conduct in-house site inspection in relation with Group Sales Managers or/and Business Development Managers

Meet with clients to work out the details of their functions

Suggestively sell menus which meet the client's needs

Liaises with the Execute Chef to plan special requests for clients and special event menus and arrange introductions between the client and Chef

Attend designated meetings, menu tasting

Check function room set ups prior to guest arrival, ensuring all details are in agreement with client's requirements and hotel standards

Monitor and handle guest complaints by following the instant satisfaction procedures and ensuring guest satisfaction

Adhere to all Accounting policies regarding payment

Contact clients after scheduled functions to ensure guest satisfaction and to solicit re-bookings

Support the C&E Director by providing forecasts, reports, guidelines and budget information

In charge of all Arabic communication in writing for the department


High school diploma or higher education

Experience in Event Management (preferably Hotel related) for at least 2 years

Working with different computer software and microsoft office packages

Working in a customer service driven environment  

Open to work Flexible Working Hours (Early/Late/Night Shifts)

Good communication & written skills (English& Arabic)

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