British Council is seeking an energetic and enthusiastic professional to support Examination Services in Nigeria in delivering exams and tests and to maintain them at the highest professional standards as set out in the British Council's EQCA (Examination Quality & Compliance Standards), examinations boards and partner standards.
See the role profile for more information on role accountabilities.
Applicants must have experience
- Dealing with customers and enquiries in a service environment.
-Providing and monitoring service within quality standards.
-Working quickly and accurately to tight deadlines.
-Experience of handling and reporting on payments from customers.
-Experience of delivering examinations in a timely and secure manner.
-Managing and training casual staff.