Executive Assistant To The Chief Risk Officer in Lagos, Nigeria

Project Management
Minimum Qualification
Bachelor's Degree
Required Experience
1 - 3 years
Employment Type
Full Time
Male or Female

Job Description

Job Purpose:

The Executive Assistant would work directly with Chief Risk officer supporting the activities in the West Africa Region covering 4 countries and circa 9 subsidiaries in the host country (Nigeria).


  • B.Sc/HND in administration and other social science related courses
  • M.Sc/MBA will be an added advantage


  • A minimum of 2 years working experience in a similar role 

Key Responsibilities

Ensure seamless and efficient running of the CRO’s office: 

  • Keeping an efficient and effective diary
  • Prioritizing  the CRO's meeting schedules
  • Ensuring that the CRO is updated on all her meetings, events and changes made to her calendar
  • Ensuring that minutes are sent out as and when due
  • Appropriately screen and answer all telephone calls, take messages and respond to queries as appropriate
  • Act as secretary to the Risk MANCO and ensure effective and timely delivery of minutes of action items and follow-up
  • Ensuring effective preparation and timely arrival of CRO at meetings and functions, proactively managing any diary conflict
  • Managing administrative matters including correspondence to Risk functions following up on regional and country deliverables
  • Responding to the administrative queries on the CRO's behalf
  • Ensure logistics with respect to CRO activities (travel, coordination of administrative tasks, welfare, support tools, expense retirements, petty cash funding etc) 

Manage clients efficiently:


  • Keeping an updated clients list for Christmas gifts, birthday gifts etc.
  • Ensuring that adequate records of all important visitors are kept
  • Ensuring clients risk administrative properties e.g 121s with key stakeholders, delivery commitments are chased up and delivered
  • Seamless stakeholder management/ interface 

Manage Events and Programmes: 

  • Organise events on behalf of the CRO as required.


Provide Support to Stakeholders:

  • Know all relevant stakeholders
  • Ensure CRO's matrix partners / guests are adequately taken care of on visits

Ensure the CRO’s office is compliant with all the Bank’s policies:

  • Be familiar with all the applicable Bank’s policies
  • Ensure cash retirements are processed as and when due
  • Ensure gratification forms are properly filled and submitted


Manage information appropriately:

  • Ensure all confidential documents for shredding are immediately shredded
  • Ensure proper filing of documents (electronic and paper)
  • Disclosure of information regarding the CRO's office must be on a need to know basis.
  • Follow up with meeting organizers where necessary to ensure that the CRO has access to all required documents for her meetings 

Efficient cost optimization processes:

  • Ensure the CRO is aware and approves of all debits to the Head of Risk cost centre


Demonstrable support for Head of Risk

 Thought leadership and evident participation in wider risk initiatives

Key Performance Measures

  • Number of diary conflicts over the period
  • Efficient preparation of the CRO for meetings
  • Timely dispatch for letters, minutes, email correspondence and chasers for regional reports and deliverables
  • Hassle-free administration (including over travel, daily welfare, limited downtime with support tools, timely retirement etc)
  • Timely reminders & delivery/presentation of cards, gifts, etc
  • Up to date records of these visits/updated visitors’ register
  • Hitch -free events hosted by the CRO’s office
  • Alignment of CRO’s office with Bank’s policies
  • Knowledge of all relevant stakeholders
  • Ensure CROs guests are adequately taken care of whenever they visit
  • Act as secretary to the Risk MANCO and ensure timely delivery of minutes and action plans

Ensure effective capture of meeting deliberations and follow-up on team/MANCO updates on action plan/deliverables

Effective collaboration with Head of Risk in completion of assigned tasks and strategic initiatives


  • Recognized as a resource or go-to person for wider risk initiatives and a known ambassador of one (Integrated) Risk

Technical Competencies

  • Proficiency in MS Word, Excel and PowerPoint
  • Gravitas and ability to engage at strategic stakeholder levels
  • Strong organizational skills
  • Diplomacy/tact
  • Open to Travel
  • Measured approach to work
  • Can-do attitude
  • High degree of initiative and proactivity
  • Strong adaptive skills

Personal Competencies

  • Attention to detail
  • Ability to work under pressure
  • Ability to multi-task
  • Organisation skills



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