Executive Director, Operation in Lagos, Nigeria

at PwC Nigeria

Project Management
Minimum Qualification
Bachelor's Degree
Required Experience
10 - 15 years
Employment Type
Full Time
Male or Female
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Job Description

Job Summary

  • The role is responsible for the successful leadership and management of the organisation according to the strategic direction set by the Board of Directors.
  • Driving the business’ strategic financial and developmental goals, ensuring the organisation’s budget, claims, and reinsurance objectives are met.
  • The role responsible for overseeing marketing, business development, underwriting, claims, and other technical matters.

Key Responsibilities

  • Establish appropriate systems and structures to support effective service delivery by the marketing, underwriting, and claims function
  • Operate as Chief Marketer in driving business development and furthering customer relationships
  • Establish and implement adequate risk management and controls for effective management of underwriting, surveys and claims
  • Participate with the Board of Directors in developing a vision and strategic plan to guide the organisation.
  • Update the Board of Directors on major industry trends and developments, drawing attention to their implications for the business
  • Oversee the management of key account relationships, gain new clients and ensure customer satisfaction
  • Develop and maintain on-going relationships with key industry contacts and regulatory authorities
  • Drive the development of annual operating plans including operational plans and requirements, staffing and budgets that support the organisation’s strategic plan and overall business aspirations
  • Participate in the preparation of annual budgets and adhere to approved expenditure limits; provide regular updates on variances from budget.


  • Minimum of First degree in any discipline
  • MBA or Masters in related discipline is desirable
  • Relevant and recognised professional certification and membership (CIIN, ICAN, NIM etc.) is required
  • Minimum of Fifteen (15) to Eighteen (18) years relevant work experience of which 8 years must have been spent in a Leadership Management Position within the Insurance/Financial Services Sector.






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