Reports to the Senior Manager, Properties
Responsible for planning, organizing, and directing various Facilities Management activities. Ensures the effective management and integration of multi – disciplinary activities within the built environment and the management of the output to the client and the designated workplace. Implements policies and procedures, ensures that all facilities are in accordance with established health and safety regulations. Ensures that services provided are of acceptable quality at optimal cost. Keeps Senior Management and clients well informed of area activities and significant problems. Trains, directs, and appraises assigned personnel
Assists Senior Management in developing short and long term goals and plans. Assists with client budget projections.
Executes established operational goals and ensures that corporate wide plans are complemented and supported.
Assists in developing policies and procedures for facilities management’s facilities. Conducts periodic reviews of existing policies and procedures to ensure maximum efficiency.
Procures and manages contractors in accordance with company policies.
Assists with the drafting of service contracts and agreements.
Adapts and implements Service Level Agreements.
Management of operational hard and soft services.
Management of staff and HR related activities.
Advises on FM activities to senior management and client
Providing and sharing expertise required by other divisions the organisation.
Report on weekly activities.
Submit monthly and quarterly reports.
Ensures client relationship management.
Develops processes for effective site management.
Ensures that the facilities comply with established procedures, policies, regulations and codes with the parameters of acceptable facilities management practice.
Acts as a liaison between the Company and all stake holders.
Provides leadership to assigned personnel through effective objective setting, delegation, and communication. Conducts regular meetings to ensure that personnel are well informed of changes in policies and procedures. Discusses areas needing improvement.
Identifies, develops, and implements training programs as appropriate.
Conducts performance appraisals. Provides measurable feedback to assigned personnel and suggestions for improved performance.
Formulates and implements employee corrective actions as needed in line with company policy.
Ensures that staffing levels are appropriate.
Interviews, hires, and assigns personnel as necessary and in accordance with company process and client requirement
Bachelor’s degree in Mechanical/Electrical Engineering with additional facilities management qualification preferred.
Good communication and coordination exists with departments. Assistance is provided as needed.
Senior Management is appropriately informed of area activities and of any significant problems.
Facilities personnel are well trained, effective, and efficient. Appropriate supervision and assistance are provided.
Company facilities are well maintained and secure and meet the needs of the Company.
Facilities Management are efficiently and cost effectively administered.
Current and future Facilities Management needs are well planned and budgets are established and maintained.
Effective business relations exist with vendors, contractors, and trade professionals. Thorough understanding of facilities management
A good knowledge of budgeting, supplier management, management processes, space planning, planned maintenance, staff management. Excellent leadership abilities
Able to organize, coordinate and direct team activities
Strong problem solving skills
Good communication skills
Able to use all related maintenance equipment and network applications
Sound HR finance social knowledge.
Good working knowledge of Microsoft tools.
Work Experience: 6 to 8 years