Field Service Engineer PMD II in Rivers, Nigeria

at AOS Orwell

Oil & Gas / Mining
Oil & Gas / Mining / Energy
Minimum Qualification
Bachelor's Degree
Required Experience
1 - 3 years
Employment Type
Full Time
Male or Female
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Job Description

Job Description:

Reporting to the Assistant Services Manager, this person will have responsibility for attending to customer service calls, remotely assist in troubleshooting customer's instrumentation related issues; travel to customer site locations and work independently on their systems; provide regular communication, feedback and status updates to the Services Manager. The FSE is also responsible for meeting service revenue sales targets, ensuring strong contract retention and warranty conversion rates, exercising judgment within defined procedures and practices to determine appropriate action. The FSE may develop and track field service project plans, monitor and adhere to field service policies, procedures and technical standards.

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