Field Service Representative in Lagos, Nigeria

at Apexglobal Knowledge

Industry
Client Services
Specialization
Customer Service
Minimum Qualification
High School
Required Experience
1 - 3 years
Employment Type
Full Time
Gender
Male or Female

Job Description

We are looking for a motivated Field Service Representative that can work with little direction to ensure the high quality of customer service. The goal is to maximize customer commitment and the prosperity of business by producing results in a timely manner

Responsibilities

Undertake all customer support tasks in external facilities
•Operate efficiently to conclude all on site installation, repair, maintenance and test activities
•Guarantee that the work progress accurately follows the agenda
•Perform troubleshooting and strive to resolve issues
•Produce frequent and analytical service reports
•Operate vehicle in a safely manner and use field automation systems
•Adhere to company’s given rules and regulations
•Team up with colleagues and pass on important information
•Discern customer needs and offer advice or recommendations
•Formulate relationships of trust with customers

Requirements

Proven experience as a field service representative
•Ability to manage and preserve technical equipment
•Good knowledge of english
•Ability to easily acclimate to modified schedules and shifts
•Accustomed to using mobile tools and applications
•Technical degree or certification

 

MODE OF APPLICATION: Interested applicants should forward their CV to apexglobalknowledge@gmail.com

  Apply Now

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