Front Desk Officer in Lagos, Nigeria

at Terragon

Industry
Advertising / Media
Specialization
Customer Service
Minimum Qualification
Bachelor's Degree
Required Experience
1 - 3 years
Employment Type
Full Time
Gender
Male or Female

Job Description

Terragon: An Integrated New Media and Mobile Content company based in Lagos, Nigeria with presence in Ghana, Kenya, India, UK and Mauritius currently seeks to employ a FRONT DESK OFFICER. The Group prides itself as a new media business focused on Africa. It has built a strong competence across the new media ecosystem comprising mobile, online and content.

Responsibilities

Responsibilities

  • Respond to visitor's inquiries and direct to concerned staff.
  • Sort, and distribute incoming correspondence
  • Re-direct calls as appropriate and take adequate messages when required.
  • Greet, assist visitors and the general public.
  • Perform other related duties as required by Team Leads and Talent and office resource
  • Deliver excellent customer services, at all times.
  • Make sure reception area is kept clean and tidy throughout the day.
  • Report any maintenance issues immediately to line manager, including all furniture, fittings and equipment.
  • Provide administrative support to Admin Department

Requirements

  • A Bachelor's degree in Arts/Social sciences; must have completed NYSC.
  • Minimum of 1 year experience of Managing front desk in a service environment, Call Centre or service shop experience
  • Tech-savvy and comfortable in a field that combines elements of multiple disciplines (technology, marketing, etc.)
  • Good communication skills and Interpersonal skills.
  • Coordinated and Disciplined.
  • Attentive to details.
  • Excellent customer service relation

How to Apply
Interested qualified applicants should forward their CVs and cover letter. Only shortlisted candidates will be contacted.

  Apply Now
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