Front Desk Officer in Lagos, Nigeria

at S&S Hotels

Administration & Office Support
Minimum Qualification
Required Experience
1 - 3 years
Employment Type
Full Time
Male or Female
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Job Description

Job Details

  • Serve visitors by greeting, welcoming, and directing them appropriately;
  • Notifies company personnel of visitor arrival
  • Maintains security and telecommunications system.


  • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
  • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
  • Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
  • File and maintain records.
  • Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
  • Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area.
  • Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
  • Hear and resolve complaints from customers or the public.
  • Transmit information or documents to customers, using computer, mail, or facsimile machine.
  • Keep a current record of staff members' whereabouts and availability.
  • Receive payment and record receipts for services.
  • Schedule appointments and maintain and update appointment calendars.


  • Minimum of OND/HND in any relevant field.
  • Must be able to work with little or no supervision.
  • Effective communication skills.
  • Must be a computer literate.
  • Problem solving skills.
  • Good verbal reasoning, written and presentation skills.


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