Front Desk Officer in Lagos, Nigeria

at Newlife Consults

Industry
Consulting
Specialization
Customer Service
Minimum Qualification
OND
Required Experience
Entry Level
Employment Type
Full Time
Gender
Male or Female

Job Description

  • Serving as a primary receptionist (answering and directing incoming calls and greeting, directing, and assisting visitors)
  • Coordinating incoming and outgoing mail, packages, and deliveries
  • Compose letters and bills (weekly/monthly) independently for each customer under instructions of senior management
  • Assisting with clerical/bookkeeping duties and preparing daily bank deposits (for finance team to process accordingly)
  • Maintaining office records, including records of all office expenses
  • Stocking and distributing office supplies
  • Provide information to callers about company services and products
  • Manage inquiries and record the requests in given forms, softwares and web portals (training will be provided for software data entry and web portal data entry)*
  • Manage daily inquiry sheets in given forms/formats and softwares
  • General administrative and clerical support
  • Schedule appointments
  • Maintain appointment diary either manually or electronically
  • Organize meetings with prospected clients on phone and transferring confirmed leads to sales team to action.
  • Should be very much familiar with MS Office and Internet

Requirements

The candidate should have superior organizational skills, self-motivated, resourceful, detail-oriented, and energetic. Must be a team player and have outstanding writing, editing, data entry and proofreading skills.

Excellent communication and interpersonal skills, and the ability to prioritize and handle multiple client/project queries at a time, are essential.

Must be proficient in Microsoft Office and Internet

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