Front Desk Officer in Lagos, Nigeria

at Newlife Consults

Customer Service
Minimum Qualification
Required Experience
Entry Level
Employment Type
Full Time
Male or Female
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Job Description

  • Serving as a primary receptionist (answering and directing incoming calls and greeting, directing, and assisting visitors)
  • Coordinating incoming and outgoing mail, packages, and deliveries
  • Compose letters and bills (weekly/monthly) independently for each customer under instructions of senior management
  • Assisting with clerical/bookkeeping duties and preparing daily bank deposits (for finance team to process accordingly)
  • Maintaining office records, including records of all office expenses
  • Stocking and distributing office supplies
  • Provide information to callers about company services and products
  • Manage inquiries and record the requests in given forms, softwares and web portals (training will be provided for software data entry and web portal data entry)*
  • Manage daily inquiry sheets in given forms/formats and softwares
  • General administrative and clerical support
  • Schedule appointments
  • Maintain appointment diary either manually or electronically
  • Organize meetings with prospected clients on phone and transferring confirmed leads to sales team to action.
  • Should be very much familiar with MS Office and Internet


The candidate should have superior organizational skills, self-motivated, resourceful, detail-oriented, and energetic. Must be a team player and have outstanding writing, editing, data entry and proofreading skills.

Excellent communication and interpersonal skills, and the ability to prioritize and handle multiple client/project queries at a time, are essential.

Must be proficient in Microsoft Office and Internet

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