Front Desk Officer in Lagos, Nigeria

at PLATINUM CONCEPT

Industry
Printing
Specialization
Printing
Minimum Qualification
Diploma
Required Experience
1 - 3 years
Employment Type
Full Time
Gender
Male or Female

Job Description

Attending to customers needs and complaints.

Making available data and information as required by the management.

Miscelleniou activities.

Responsibilities

  • Answering the incoming calls.
  • Providing information to clients or all those people who will call in the office or visit the office premises.
  • Provides all kinds of clerical and administrative support.
  • Is responsible for maintaining cleanliness in the front desk area.
  • Answering the queries of all those people who call in the organization or information seekers about the business.
  • Receive all the important messages and pass them on to the required authorities.
  • Honoring and greeting people who enter the organization and communicate with them in a pleasing manner along with a positive attitude.
  • Maintaining a record of appointments and coordinate those to the right people in the office.
  • Have knowledge about the business status of the organizations for which he/she is rendering the services.
  • The front desk receptionist is considered as the face of an organization.
  • The receptionist at the front desk is also responsible for distribution of mails, deleting the junk mails and prioritizing the important mails that are required for business purposes.
  • The front desk receptionist is responsible for dispatching and receiving important documents, preparing financial correspondences, filing documents, making photocopies and sending faxes.
  • She should coordinate with all the employees of an organization for conveying important messages.

Requirements

  • Qualifications: First degree in any field. 
  • Great spoken and written English and communication skills
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