Answer incoming telephone calls, assist callers, take messages, provide information, make referrals and direct calls to staff members.
Grant access to building by appropriate implementation of Visitor Policy.
Check regularly the work of the Security/Receptionists and coordinate or provide assistance if necessary and ensure compliance with access procedure.
Maintain safe and decent environment while using good judgment in contacting appropriate personnel to ensure neatness as needed.
Regular update and maintenance of staff information on a phone extension spreadsheet.
Receives and distributes daily/weekly Newspapers and Magazines and ensures payments for the abovementioned items.
Prepares weekly attendance lists to ensure efficiency in the log-in and out process
Coordinates the use of the Conference Rooms and ensures the upkeep of these rooms by reporting repairs and fixture changes
To do any and all other activities assigned by the Head of Department
Job Specific Knowledge:
To man the reception area and provide a point of contact for walk in traffic,
Industry Specific Experience:
One year post qualification experience.
Education – Qualifications, Accreditation, Training:
A first Degree / HND in Art, Humanities or any other relevant discipline.
Working knowledge of Windows XP, Microsoft Word Excel, MS Outlook, Typing skills and general office clerical skills.
Good command of English language (spoken and written).
Ability to speak and write in a second language will be an advantage but not manadatory.
High degree of patience, tolerance, assertiveness and understanding.