Front Desk Officer in Lagos, Nigeria

at Peoplesource Consulting

Administration & Office Support
Minimum Qualification
Required Experience
1 - 3 years
Employment Type
Full Time
Male or Female
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Job Description


  • Register guests and assigns rooms. Accommodates special requests whenever possible.
  • Assists in preregistration and blocking of rooms for reservations.
  • Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures.
  • Understands room status and room status tracking.
  • Knows room locations, types of rooms available, and room rates.
  • Uses suggestive selling techniques to sell rooms and to promote other services of the hotel.
  • Coordinates room status updates with the housekeeping department by notification housekeeping of all check outs, late checkouts, early chek-ins, special requests, and day use rooms.
  • Process guest check-outs.
  • Performing cashier related functions like posting charges to guest accounts, raising paid out's, currency exchange,.
  • Reports any unusual occurrences or requests to the manager or assistant manager.
  • Knows all safety and emergency procedures, Is aware of accident prevention policies.
  • Maintains the cleanliness and neatness of the front desk area.

Education & Experience
Applicant should possess a minimum of HND or B.Sc or its equivalent.
Minimum of 1 year Previous hotel-related experience desired.

Skills & Competencies

  • Good Command of English
  • Good Looking
  • Physical & Mentally Alert
  • Great Interpersonal skills
  • Ability to work under pressure
  • Good Customer Relations Skill
  • IT Proficient



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